Privacy Policy for Merritt Skincare

Effective Date: 20 May, 2025

Merritt Skincare ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal and health information when you interact with our website and use our intake form to book appointments.

1. Information We Collect

When you book an appointment or complete an intake form through our website, we may collect the following information:

  • Personal Contact Information: Full name, address, email address, phone number.

  • Health Information: Medical history, skin concerns, allergies, medications, and other information needed to provide safe, customized skincare treatments.

  • Appointment Preferences: Services requested, appointment times, and related notes.

2. How We Use Your Information

Your information is used to:

  • Schedule and confirm appointments.

  • Provide personalized skincare treatments.

  • Comply with legal or regulatory requirements.

  • Communicate with you about your care or upcoming appointments.

  • Improve our services and client experience.

3. Use of Acuity Scheduling

We use Acuity Scheduling, a third-party online booking platform provided by Squarespace, to manage appointment bookings and intake forms. When you provide your information through our booking page:

  • Your data is securely collected and stored by Acuity in accordance with their Privacy Policy.

  • Acuity uses encryption and industry-standard safeguards to protect your personal and health-related data.

  • Only authorized individuals within our practice have access to your information stored in Acuity.

We do not share your information with Acuity for marketing purposes or any reason outside of scheduling and intake functionality.

4. How We Protect Your Information

We take data protection seriously. Your information is stored using secure systems and transmitted via encrypted channels where applicable. Access to your information is limited to authorized personnel who are trained in privacy and confidentiality standards.

5. Sharing of Information

We do not sell or rent your information. We only share information:

  • With trusted service providers like Acuity who assist in delivering services (under confidentiality agreements).

  • When required by law, such as in response to a subpoena or other legal process.

  • In rare cases of medical emergency, where information is needed to ensure your safety.

6. Your Rights and Choices

You may request:

  • A copy of your personal or health information we store.

  • Correction of any inaccuracies.

  • Deletion of your information (except where we are legally required to retain it).

To make such a request, please contact us using the information below.

7. Cookies and Website Analytics

Our website may use cookies or analytics tools to improve functionality and monitor website usage. No personal or health-related data is tracked through these tools.

8. Changes to This Policy

We may revise this Privacy Policy as needed. Updates will be posted on this page with a new effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Merritt Skincare
1513 West 6th Street, Suite C, Austin, TX 78703
concierge@merrittskincare.com
+1 512.514.5767